609 Privacy Policy — How We Protect Your Data
Your privacy is our priority. This policy clearly outlines the types of data we collect, how it is used, and your rights as a 609 platform user in Malaysia.
Information We Collect
When you use the 609 platform, we collect several categories of information to ensure a smooth, secure, and relevant experience for you. The types of information collected are as follows:
Account Information
- Full name, date of birth, and gender
- Email address and phone number
- Username and password (encrypted)
- Identity verification documents (if required for KYC)
Payment Information
- Deposit and withdrawal transaction records in RM
- Payment methods used (FPX, TNG eWallet)
- Bank or financial institution name
- Bank account number (for withdrawal purposes only)
Device & Browser Information
- Device type, operating system, and browser version
- IP address and general location (non-specific)
- Platform feature usage and pages visited
Usage Data
- Gaming session records and betting activity
- Game preferences and account settings
- Platform usage time and duration
Why This Data Is Collected
609 uses the information collected solely for legitimate purposes directly related to providing services to Malaysian users. We do not use your data for any other purpose without your consent.
- Account management — to register, verify, and maintain user accounts securely.
- Transaction processing — to process deposits and withdrawals in MYR accurately and securely.
- Identity verification — to meet KYC requirements for fraud prevention and anti-money laundering compliance.
- Customer support — to help you resolve account, transaction, or technical issues more effectively.
- Platform improvement — analyses usage patterns to enhance the quality of 609's services.
- System security — to detect and prevent suspicious activity or unauthorised access.
- Service communications — to send important notifications related to your account, transactions, and policy updates.
We will not use your data for third-party marketing purposes without your prior consent.
Cookies & Activity Tracking
The 609 platform uses cookies and similar tracking technologies to deliver a better and more secure user experience. Cookies are small data files stored on your device when you access our website.
Types of cookies we use:
- Essential cookies — required for core platform functions such as login and session authentication. Without these cookies, the platform cannot function properly.
- Performance cookies — collects information on how users interact with the platform to help us improve the user experience.
- Preference cookies — to save user preferences such as language, currency, and display settings for a smoother experience next time.
You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the 609 platform.
Data Storage, Security & Sharing
Data Security
All user data is stored on servers protected with industry-standard SSL encryption. Access to personal data is strictly limited to authorised personnel only. We employ multi-layered security protocols to prevent unauthorised access, disclosure, or modification of data.
Third-Party Sharing
609 does not sell, rent, or share users' personal data with third parties for marketing purposes. Data may be shared with local payment service providers (such as banks and eWallets) as necessary to process your transactions, or with authorities when required under Malaysian law.
Retention period: Active account data is retained for as long as the account remains active. Closed account data is kept for a period required by Malaysian law before being securely deleted.
Your Rights as a User & How to Contact Us
As a 609 platform user, you have the following rights regarding your personal data:
Requesting a copy of the personal data we hold about you
Request corrections to inaccurate or outdated information
Request data deletion, subject to legal requirements
To exercise any of the above rights, or if you have any questions about this Privacy Policy, please contact the 609 support team by email at [email protected]. We will respond to your enquiry within a reasonable timeframe.
609 reserves the right to update this Privacy Policy from time to time in line with changes to legislation or internal policy. Any updates will be posted on this page and take effect immediately. We encourage you to review this page periodically. For further enquiries, please refer to the FAQ page.
Your Data, Our Protection
Your trust is the foundation of the 609 platform. Register with confidence — we protect your information to the highest security standards.